FAQ

what is tokyodachi?

a lifestyle brand, bringing personality and streetwear to sports and pop culture. our name means friends from tokyo.

where's my order?

for customer service, contact customerservice@tokyodachi.com.

i can't find my team.

each character is individually licensed by the organization the represents that team. if you don't see yours, it hasn't been approved yet.

my team has a character but i can't find him.

certain characters are sold exclusively in stores and are not currently online. all NBA and NHL characters are sold by their team stores. 

how can i get a character?

if you represent a team, school, or other organization, email us at tokyodachi@zhats.com and send us a request! 

are these official logos?

all characters are officially licensed designs for merchandise such as hats, apparel, and toys.